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This month, we’d like to offer a huge welcome to three new WQP tenants:

Oil Spill Response
SCP Recruitment


Oil Spill Response

New on site this month is Oil Spill Response Limited (OSRL) the largest international industry-funded cooperative which exists to respond to oil spills wherever in the world they may occur, by providing preparedness, response and intervention services.

Oil Spill Response are wholly owned by environmentally responsible oil and gas companies, and the membership represents the majority of global oil production. The business currently employs 300 people across 9 locations around the world.

In 1985 OSRL was set up as an industry resource with 17 employees and assets from British Petroleum’s Oil Spill Service Centre. In 1995, with 30 employees, the group established its mission and charter which still guides the operations today.

OSRL have had an office in Aberdeen since 2006 with the team available to its forty UKCS-based member companies to respond to oil spill incidents, participate in exercises, deliver training and otherwise assist with their preparedness and response requirements.

For more information about Oil Spill Response and its services visit or contact




Also new on site this month is international safety and security consultancy Restrata, who are relocating their Incident Management Centre to Waterloo Quay.

A range of clients across high risk industries rely on the 24/7/365 Incident Management Centre (IMC) to help establish the necessary emergency response and crisis management arrangements to allow for an effective response to any incident.

Headquartered in the UAE, Restrata’s mission is to build their clients’ resilience and optimize operations through effective management of safety and security risks. They do this by offering a range of services including risk assessments and security design, situational awareness and telematics, tracking and response, physical security consulting, HSE consulting, crisis and continuity management, workforce development and training.

Craig Menzies, UK Manager explains “The key reason for the move to Waterloo Quay was to improve the facility and thus the quality of the services we provide to our existing and future clients. The new centre features improved technology, and an observation room to support the delivery of better quality training, drilling and major simulated exercises.

“For us, the move reflects our long-term commitment to investment in support of the oil and gas sector in Aberdeen and the North Sea, along with other industries who may require specialist incident management support, training or a 24-hour Control Room function.”

For more information about Restrata and their wider services, visit

Upcoming Event - Free to attend including lunch buffet

Name: Leyton Lunch & Learn on R&D Tax Credits
Location: Waterloo Quay Properties
Date: 16th November
Event Details:

Leyton will be putting on a free lunch and learn session on Thursday 16th November from 12.30 pm to 1.30pm, to provide further information on the financial assistance available to Waterloo Quay tenants via HMRC’s R&D Tax Relief Scheme. Whether your business is currently benefiting from the scheme or not, come along and learn the ins and outs of the scheme, the process on gaining credits for your day to day work, the common pitfalls & misconceptions and areas which are often overlooked.

R&D tax credits are a tax relief designed to encourage greater spending in product development or overcoming technical challenges, leading in turn to greater investment in innovation. They work by either reducing a company’s liability to corporation tax or by making a payment to the company.

Contrary to some misconceptions, firms don’t need to have labs full of people in white coats to qualify for R&D tax relief. Any business working on projects presenting technical challenges or uncertainties (You do not need to invent Google) or involving new product or system development, product or system enhancements, software development, internal process / manufacturing improvements, testing / prototyping or failed projects or investigative work will qualify for R&D Tax Relief.

In this context a lot more companies are eligible than you might initially think. It doesn’t even matter whether you have been paid to carry out the work.

Uptake of the R&D reached record levels in the tax year 2015/16. The total amount of R&D support claimed rose to almost £2.9bn in 2015/16, an increase of £470m (20%) from the previous year. In total, 26,255 firms claimed R&D Tax Relief in 2015/16, an increase of 19% from 2014-15.

In our experience, firms who already claim R&D Tax Relief typically undervalue their R&D activity due to lack of awareness on what technical activity HMRC allow as R&D.

By way of intro, Leyton UK are part of The Leyton Group. We are Europe’s largest R&D Tax Consultancy, that specialise in R&D Tax Relief. In the UK, over 17 years we have assisted over 7,000 clients with their submissions for R&D Relief and have a 100% approval rate with HMRC, ensuring full compliance.

We provide a niche service by having technical consultants (BEng, MEng, MSc, BSc, PhD etc) talk through client projects, so we can identify R&D activity from what their staff might feel is day to day ‘routine’ work. Our finance consultants then pull the relevant costs and indirect spend to formulate the relief or credit available (tax advisors or chartered accountants headhunted from big four)

We minimise staff time in trying to understand what HMRC are looking for, and ensure full compliance with R&D tax legislation as a member of HMRC’s advisory committee for the scheme, while educating the business throughout the process.

Follow the link below for some examples and case studies -


Upcoming Event - Free to attend including buffet lunch

Name: Appetite SharePoint Lunch & Learn
Location: Waterloo Quay Properties
Date & Time: 30th November @ 12pm
Event Details:

Many companies use SharePoint and Office 365 but not to their potential, utilising them with an integrated cohesive approach can save you valuable time and money.

Join us for a SharePoint Lunch & Learn session and you’ll be taking the first step toward helping your organization improve internal workflow for better collaboration and communication
Learn how to share and manage content, knowledge, and applications to empower teamwork and let us demonstrate to you how to quickly find information, and seamlessly collaborate across the organisation.

We will show you how to inform and engage employees:

  • See first-hand how SharePoint & associated products can transform business processes
  • Free up server space, saving cost
  • Creation of an Intranet environment
  • Provide access to up-to-date relevant documentation
  • Resolve geographic office and team disparity
  • Offer easy 24/7 secure access to information from any device and location
  • Remove the need for excel based and paper based processes which cannot be audited, are difficult to track changes, create approval workflow and send automated email notifications.

If you are thinking about implementing these technologies or already have but looking to increase user adoption then this is for you.


Christmas At Caboose!


With the festive season is fast approaching we would like to offer you our Special Christmas Menu.

2 courses for £9.95!

Our Special Christmas Menu will be served from Friday 1st of December until Friday 22nd of December between

11:30 AM – 2PM Monday to Thursday
11:30 AM – 1:30 Fridays

All Christmas meals must be pre-booked at least 48 hours in advance. Advanced payment upon booking required.

Please see attached Christmas Menu & Pre-Order Form.
Any questions just pop us an email, call 01224 565 040 or just come to see us.

The Way We Were!

Last month we featured a look back at how the Waterloo Quay development used to look and what it looks like today. This month we look at Ocean Spirit House with the two images below being taken 40 years apart! The one on the left was taken in 1970 and for the car enthusiasts among you you'll notice a new Ford Escort Mk 1 which had just recently been released. The image on the right was taken in 2010. We've invested heavily in maintaining the buildings quality but as you'll notice we haven't eroded the core features of the building, maintaining the history of the development, something very important to everyone at Waterloo Quay Properties.

Waterloo Quay Updates

Who's That In The Paper??

If you are an avid reader of the Press and Journal you may have noticed recently an appearance from our very own business support manager, Carolynne Yule, as she describes her career journey to date from a transatlantic flight attendant to manager of a leading city centre business complex, handing out some sound advice in the process.

It's a terrific article and so in case you did miss it (and shame on you if you did!) we're giving you another chance to catch this year's must read!

Just follow the link below to the article on our website:

Coffee Club Membership Reminder

A reminder that non-tenants can still enjoy the delights of Waterloo Quay through our exclusive corporate coffee club membership of our on-site eatery, 210 Caboose.

Located centrally, within the estate, 210 Caboose provides a pleasant environment for an informal breakfast meeting, a quick coffee with a friend, or lunch with colleagues. Alternatively, if you fancy a solo escape from your desk, chill out on one of our sofas with a newspaper or magazine, or surf the net using our free, high-speed broadband.

For more information please contact Carolynne Yule at


New Facilities Manager At Waterloo Quay

We are pleased also to announce the arrival of Claire Gordon as the new facilities manager on site, taking over from Freya Eardley who left this month.

Speaking of her appointment, Claire said: "It's fantastic to be joining Waterloo Quay, particularly at this exciting time as the community continues to grow. I'm very much looking forward to working with all of our tenants and members."

If you need to get in touch with Claire please e-mail; or phone the main reception number.


New Trainer At Quay Fitness!

Quay Fitness is delighted to announce the introduction of new Personal Trainer, Naomi Thompson (Nurse who lifts).

Naomi has already achieved some great successes as an individual competitor in bodybuilding and would love to share her knowledge with you all.

Whatever your fitness goal may be, she is ready to guide you in the right direction. For more information you can contact her on:

And speaking of Quay Fitness there are currently the following classes running:

Tabata- Monday 12:30-13:00
Circuits- Wednesday 17:30-18:30

Both classes cost £5 per person and you must book your place by emailing Jamie Ballantyne at

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Aberdeen Harbour project update:
Check out what events are taking place at Waterloo Quay Properties in April & May at:

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